Refund policy

Please understand due to the intimate nature of lingerie all intimate garments are FINAL SALE - please be sure to read size chart for right measurements. 

You can always contact us for any questions at selfcarewlucy@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care goods (intimate garments). Please get in touch if you have questions or concerns about your specific item.